Privacy Policy and Legal Information

Consent to Use Information

When you communicate with us, send us information, or provide content to us or our Web site, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise all copyright and publicity rights you have in the content, in any manner whatsoever, in any media now known or which may be created in the future, including in other works and forms not associated with this Web site.

 

No Waiver of Rights

Our failure to enforce any rights granted in this Agreement or to take action against any other party in the event of any breach shall not be deemed a waiver by us as to subsequent enforcement of rights or subsequent actions in the event of future breaches.

 

Privacy Policy

We respect your interest in your privacy and as a result we have created this informational disclosure.

We collect and use personal information for many purposes, including but not limited to, billing; product and service fulfillment; to better understand our customer needs; to provide a better Web site, products and services; to communicate with customers and potential customers regarding our products and services and third party products and services.

"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number, or e-mail address.

Generally, your personal information will only be disclosed to our owners, employees, independent contractors, subsidiaries, partners, affiliates, attorneys, consultants, business associates, service providers, suppliers and agents, acting on our behalf or request.

This general rule, and disclosures in specific situations, is more particularly described below.

 

Information Collected by our ISP

The hosting provider for this Internet site (as with any Internet site) has the ability to record various information, including domain name, pages accessed, date and time of access, web browser type and computer operating system, and referring information, and to disclose this information. This is most commonly done by providing access to raw server logs.

For more information you should perform an Internet search on ‘server logs’ or ‘raw server logs.’ We may have access to our raw server logs and access reports prepared by our hosting provider.

 

Financial Information for Billing Purposes

We sell products and services. When sales are made, financial information must be disclosed. This information can include any number of facts you are asked to provide, but most commonly includes your name, financial / credit card information, billing address, and e-mail address. Generally, this purchase information will be provided by you to a third party payment processor and we do not record your financial / credit card information.

In the event we do receive financial / credit card information, we will not disclose it to anyone unless disclosure is required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. If you claim that your financial information was used to make a purchase you did not authorize, details about the financial transaction may be disclosed to law enforcement and anyone else we deem necessary to address the matter.

 

Use of e-Mail Addresses and other Contact Information

An important part of our services includes being able to provide information to you. As a result, you expressly consent to receiving communications from us via e-mail, fax, telephone, mail, or any other delivery method.

As a customer you are agreeing to receive information about the product or service you purchased. This may include, but is not limited to, information about product or service updates, new features, or information we believe you may find interesting.

We may also send you information about other products and services our company offers.

We will not sell, provide, or transfer your e-mail address to others.

Beyond all the legal jargon: we don’t spam, and we don’t support any companies or groups that spam.

 

Identification of Purchasers

We may use personal information in an aggregate form (i.e., not individually attributable to you) for business analysis, and operational purposes.

 

Cookies

Hello.me's websites, online services, e-mail messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags.

Cookies may be used to monitor access to our Web site. You consent to any future use of cookies for testing purposes and the use of cookies for publicly available data to gather statistics for the purpose of determining which search engines, referring sites, key words, etc., bring visitors to our Web site, which pages visitors are most interested in, what web browsers are used, etc. Various providers may be used for this purpose. The purpose is to obtain information that will help promote the Web site, make the Web site more interesting and useful to visitors, and to identify areas where improvement is needed.

Additionally, various third party information suppliers and other entities that provide information for this Web site, or for use by us, may use cookies. Examples include, but are not necessarily limited to billing providers, third party advertisers, and third party resources we promote.

 

Disclosure by Necessity

Private information may be disclosed if required by a court order, statute, law, or regulation.

Information is subject to disclosure to address a claim that you are violating the terms of any agreement pertaining to your use of your use this website or our products or services, or rights of any third party.

Information is also subject to disclosure if we believe that disclosure is necessary to identify, contact or bring an action against someone who may be causing injury to or interfering (either intentionally or unintentionally) with our rights or property, your rights or property, other users of our Web site, products or services, or anyone else.

As we continue to develop our Web site, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be one of the transferred assets (highly unlikely, just a part of all this legal jargon).

Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Web site, products and services, you consent to any such transfer of information outside of your country.

After your account becomes inactive your information may remain in our databases, computers, and archives, and cannot reasonably be expunged.

 

Miscellaneous

This Agreement in all respects shall be governed by and construed according to the laws of the province of Ontario, to the exclusion of any other applicable body of governing law, without regard to conflicts of laws principles.

This Agreement is entered into in Simcoe County, Ontario. You consent to the exclusive jurisdiction of Ontario for any dispute arising from or related to this Agreement.

You agree that the exclusive venue for any dispute arising from or related to this Agreement will be a court located in Simcoe County, Ontario.

Should any term of this Agreement be declared void or unenforceable, that term shall be severed from the Agreement such declaration shall have no effect on the enforceability of the remaining terms.

This Agreement contains the complete and entire understanding and agreement between you and us and supersedes any previous communications, representations, or agreements, verbal or written, related to the subject matter of this Agreement.

This Agreement may not be modified or amended orally, impliedly, or in any manner not set forth in writing or permitted by this Agreement.

This Agreement may be amended by us at any time and without notice, but only by amending this Agreement as posted on this Web site, unless otherwise agreed to in a writing signed by both of us.

Any amendments will become effective 30 days after being posted on the Web site, unless circumstances require that a change be immediately implemented. As a condition for this Agreement you agree to periodically check this Agreement posted at this page.

You agree that your continued use of our product or service after that date will constitute your consent and acceptance of the amendment.

 

Retention, and Protection of Personal Information

Hello.me retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.

Hello.me employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Hello.me uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Hello.me cannot guarantee absolute security of your personal information.